Shipping policy

Shipping Policy

Shine Everyday, Every Way. ✨

At LUMINIYA JEWELS, we carefully pack every order to ensure your jewellery reaches you safely.

📦 Order Processing

Orders are carefully checked, packed, and prepared for dispatch after confirmation.

Orders are generally dispatched within 1–2 business days.

🚚 Delivery Time

Once dispatched, your order is expected to be delivered within 2–7 business days, depending on your location and courier service.

Delivery times may vary for remote locations, weekends, public holidays, severe weather, or circumstances beyond our control.

📍 Delivery Address

Please provide a complete and accurate delivery address, including your name, phone number, house/flat number, area, city, state, and PIN code.

LUMINIYA JEWELS is not responsible for delivery issues caused by an incorrect or incomplete address provided by the customer.

🔎 Order Tracking

Once your order has been shipped, tracking information may be provided through your registered email address or phone number, where available.

⚠️ Delivery Issues

If your parcel appears damaged or tampered with at the time of delivery, please record the complete unboxing video before opening the parcel.

This video is mandatory for any damaged-product claim.

For shipping-related questions, please contact:

Email: luminiyaofficial@gmail.com

LUMINIYA JEWELS

Shine Everyday, Every Way. ✨